Travel Advice
Travel with confidence, knowing you’re in safe hands.
We understand that planning your cruise is a big commitment. At Emerald Cruises, we do all we can to ensure you have peace of mind, from the minute you book your journey to the moment you step on board.
Updated 12th June, 2023.
At Emerald Cruises, we understand how important travel plans are. This update will provide you with handy information on the status of our current cruise operations and health and safety protocols.
Air Travel & Flight Arrangements:
The current demand for global travel has seen significant impacts on the travel industry, both due to the surge in traveller movements as well as shortages in labour. We are currently receiving many last minute flight adjustments from airlines due to their scheduling amendments and changes in airport operations.
We will update guests as a priority of any change to their flight tickets held by Emerald Cruises. If you have booked flights with a travel advisor, or the airline directly, please update us with any changes by emailing hello@emeraldcruises.ca and include your Full Name, Cruise Departure Date, Booking Number, Contact Details and a summary of your new arrangements including new flight details.
Read our Essential Pre-Cruise Travel Information here.
Our dedication to our guests encompasses not only the guest experience, but also your safety, health, and wellbeing. We also continually adjust our policies to reflect the requirements in the regions we visit.
See below for further details you may find useful
We’re proud to have won prestigious awards for our commitment to our guests.
Discover the answers to our most frequently asked questions.
Discover more about Emerald Cruises’ commitment to sustainability in our brochures.
Additional information
Need help choosing the perfect destination? Take a look at our free brochures for inspiration.
Enjoy the luxury yacht lifestyle.
Discover life on the river.
Yes, please keep me updated with the latest special offers, travel inspiration, product updates, and event invites.